We are looking for: Lean Process Design & Optimisation (HR) Senior Manager
General info:
- Location: remote
- Duration: long-term cooperation
- Salary: 110-130 PLN/h
Skills required:
- 5–8 years of experience in process design, service design, or HR operations.
- Lean six sigma Black Belt preferred, strong lean proficiency.
Proficient in process mapping and documentation tools (e.g., Lucidchart, Visio, Miro). - Strong facilitation and stakeholder management skills.
- Ability to train and coach teams in process design and optimisation best practice.
- Background in HR transformation, shared services, or digital experience design a plus.
- Working knowledge of HRIS platforms (e.g., Workday, ServiceNow) and exposure to AI and automation tools desirable.
Responsibility:
- Lead the end-to-end process design for assigned workstreams using principles of Lean, Agile, and Human-Centred Design.
- Facilitate workshops and co-design sessions with subject matter experts (SMEs), functional leaders, and Workstream Leads.
- Translate each People functional team’s strategic and experience aspirations into practical, scalable process designs and documentation.
- Ensure process outcomes align with broader program objectives such as maximizing self-service, enabling data-driven decision-making, and embedding technology (including AI) into service delivery.
- Apply and uphold the process design methodology and standards set by the Transformation Enablement Team.
- Act as a coach and support to ensure all other process design is complete to these standards and build capability within the teams.
- Ensure consistency, reusability, and future-readiness in process documentation and flows.
- Collaborate with Workstream Leads, Change & Communications team, and Tech/Systems teams to ensure processes are not only well-designed but also ready for execution.
- Serve as the go-to partner for functional leaders on any questions related to future-state process architecture.
- Support transition and hypercare activities by ensuring operational teams understand and are ready to adopt the new processes.
Sounds interesting? Contact me:
- magdalena.rybicka@awareson.com
- +48 692 128 802
- https://www.linkedin.com/in/magdarybicka/
Awareson is IT Recruitment Consultancy specializing in delivery of IT Specialists on contract and permanent basis to Customers across Europe.
