The Future of Remote Work in the IT Industry: A New Hybrid Reality is Approaching

published: 27.09.2023

In recent years, remote work has become an integral part of the IT industry. Companies have realized that many tasks can be efficiently carried out from any location, allowing for the expansion of teams with talented specialists from different parts of the world. Programmers, software testers, data analysts, and other IT professionals mainly work from home, appreciating the reduced commuting costs and the balance between work and personal life. Despite the benefits, there are indications that the trend of remote work is starting to weaken. Employers are increasingly inviting employees back to the office, even though many of them do not want to return to the traditional office-based work model. This trend is already evident overseas, but will it also be adopted here?


Over three years after remote work became the norm during the COVID-19 pandemic, many companies are starting to withdraw from this arrangement. Even technological giants, who were the first to enable remote work, are bringing engineers and project managers back to the office.

Several months ago, Sam Altman, the CEO of Open AI, referred to remote work as a “failed experiment,” calling it one of the “worst mistakes in the tech industry in a long time.” He argued that this practice hinders creativity, especially for startups. Elon Musk directly suggested to employees of Twitter, now X, that office work is not “optional.” Google also abandoned indefinite remote work in favor of a hybrid model, and recently, Zoom announced that all employees living less than 80 km from the office must be present at least twice a week. It seems that companies that once embraced remote work worldwide are no longer fully committed to it.


No Longer Remote, but Hybrid

Similar changes are also taking place in our industry. While fully remote work options still dominate most industry announcements, it’s increasingly common for candidates to be required to spend a few days a week in the office. The departure from fully remote work in the IT industry is confirmed by Awareson’s data. They indicate that in the next 12 months, every fourth company will invite IT specialists to the office in a hybrid model, whereas until now, two-thirds offered employees the freedom to choose their work location. The tech industry is generally more conservative in this regard compared to others. Microsoft’s data shows that globally, over half of companies plan to implement 100% office-based work.

How do IT job candidates react to these changes? According to Awareson’s data, just a year ago, candidates rejected even the best offers that required occasional visits to the office. Now, their stance is not as categorical. Only one in four IT job seekers categorically refuses hybrid work, and nearly one in three is willing to return to the office for two days a week.

Home Work: Lacking Innovation and Motivation

Why are IT firms shifting away from remote work? The increase in hybrid job offers suggests a renewed interest in involving employees in office life, which fosters greater identification with the organization and triggers creativity. Many employers believe that innovation requires the free exchange of experiences and ideas, and that a new idea can only emerge in a group setting. Information exchange between different project teams is easier in an office environment, and online meetings do not provide the same freedom as a thought thrown out during a conference room meeting. Remote work also leads to decreased employee motivation and increased turnover. Leaders also admit that during the pandemic, hiring was rushed and task allocation was not efficient. This led to overemployment, where employees took on multiple roles, and now it’s hindering management.

Another significant factor for companies is undoubtedly the decline in productivity. A study recently published by the non-profit National Bureau of Economic Research showed that productivity of remote workers was 18% lower compared to their office counterparts. To conduct the study, employees in southern India remotely entering data were photographed every 15 minutes by their laptop’s built-in camera to ensure they were not outsourcing their tasks. It was found that two-thirds of the drop in productivity was visible from the first day, while the remaining part resulted from office workers learning faster than those working from home.


Hybrid Evolution: A Challenge for Companies

Remote work in the IT industry is evolving, but it does not necessarily mean its complete end. The most likely scenario is that renegotiating current employment conditions will lead to a compromise between what employees want and what employers demand. It’s possible that companies, especially in rapidly growing industries like IT, will offer additional benefits in exchange for returning to the office, such as a shorter workweek or additional paid leave. Achieving the best results in the new hybrid reality will depend on employers adapting to changing employee expectations. However, a mass return to the office seems, for now, unlikely.



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